![]() ![]() ![]() In-depth understanding of Cloud computing services SAAS, PAAS, IAAS applications including CRM business process like SFA (Salesforce Automation) dealing with Customer Acquisition and customer retention and good experience in working with various SFDC implementations covering Sales cloud and Service cloud.Knowledge of security Setup and data model in Salesforce by creating Roles, Profiles, Hierarchies, workflows, approval processes, Custom fields, Custom objects and sharing settings.’.Extensive experience in Salesforce configuring Salesforce using declarative framework like User Interface, Page Layouts, Tabs, Validation Rules, Reports.Over 9+ years overall and 5 years of experience involving many aspects of Software Development Life Cycle (SDLC) such as requirement analysis, design, development, Unit testing, implementation & post go - live support of Projects in and other technologies.
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